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最近想起了在上海開餐廳的一些經(jīng)歷,，那時我們的店開在商場里面，經(jīng)常會碰見老外過來吃飯,，老外一來大家都不知道怎么去接待,，只好我硬著頭皮上,，雖然我英語也過了四級，但是中國的大學大家都明白,，這哪敢跟人家交流啊,，所以沒有辦法，一邊比劃一邊說著半英文半中文的詞匯,。后來慢慢的自己也就整理了一些英文詞匯,，背熟了下次好招待客人，今天放在這里給大家看一下,。 筷子Chopsticks 古典杯Old Fashion Glass 筷架Chopsticks Rack 烈性酒杯Maotai Glass 筷套Chopsticks Bag 雞尾酒杯Cocktail Glass 調(diào)味碟Soy Sauce Dish 冰桶Ice Bucket 湯碗Soup Bowl 酒籃Wine Basket 豬肉Pork 鳳尾魚Long tailed Anchovy 牛肉Beef 石斑魚Roach 羊肉Mutton 中國白酒Spirit 紅茶Black Tea 茅臺酒Mao Tai 花茶Jasmine Tea 黃酒Yellow Wine 磚茶Brick Tea 紹興酒Shao Xing Wine 檸檬茶Lemon Tea 服務員 Waiter 安全部Security Department 女服務員 Waitress 工程部Engineering Department 領班Captain 財務部Financial Department 收銀員Cashier 客房部House Keeping Department 調(diào)酒師Bartender (一) 預訂 (1) Good morning/afternoon/evening.(The name of the restaurant and your name)May I help you? 早上/下午/晚上好,，某某餐廳，我能為您做些什么,？ (2) How many guests are coming? 請問共有多少人用餐,？ (二) 迎賓 (1) Good morning/afternoon/evening.Welcome to our restaurant. 早上(中午、晚上)好,，歡迎光臨,。 (2) May I help you, sir/madam? 我能為您做什么，先生/女士,？ (3) Do you have a reservation, sir/madam? 請問您有預訂嗎,，先生/女士？ (三) 點菜 (1) Are you ready to order now? 請問可以為您點菜了嗎,？ (2) May I take your order now,？ 請問可以為您點菜了嗎？ (3) What would you like to start? 請問先給您上些什么,？ (四) 征詢意見 (1) Is everything to your satisfaction? 請問您對一切還滿意嗎,？ (2) Is everything all right with your meal? 請問您對用餐還滿意嗎？ (3) Would you care for another drink? 請問您還需要一杯飲料嗎,？ (五) 致歉 (1) I’m terribly sorry for such a mistake. 我為這樣的魯莽向您道歉,。 (2) I’m terribly sorry, sir/madam. I must apologize. 實在對不起，先生/女士,，我很抱歉,。 (3) Is there anything else I can do? 我還能為您做些什么？ (六) 結賬 (1) Would you like to have the bill now? 請問您是現(xiàn)在結賬嗎,？ (2) Would you like to pay cash or by credit card? 請問您是付現(xiàn)金還是用信用卡,？ (七) 送客 (1) Thank you, sir/madam. We hope to see you again. 感謝光臨，先生/女士,，希望再次為您服務,。 (2) Glad you enjoyed your meal. Good bye. 很高興您用餐愉快，再見,。 總經(jīng)理 General Manager 餐飲部經(jīng)理 Food & Beverage Manager 行政總廚 Executive Chef 中餐經(jīng)理 Chinese Food Manager 西餐經(jīng)理 Western Food Manager 冷菜房廚師長 Cold Food Chef 加工間廚師長 Primary Processing Chef 食街領班 Restaurant Captain 宴會廳領班 Banquet Captain 傳菜間領班 Pass Food Captain 餐務組領班 Stewarding Captain 文 員 Secretary 服務員 Waiter / Waitress 吧 員 Bar Attendant 倉管員 Warehouseman 餐廳主管 Restaurant director/charge 洗碗工 Dishwasher 燒臘廚師 Grill Cook 冷菜廚師 Cold Food Cook 切配廚師 Chopper 爐灶廚師 Stove Cook 打荷廚師 Kitchen Apprentice Cook 上扎廚師 Braise Cook 燉臺廚師 Thumb Cook 點心廚師 Pastry Cook 切 配 Chopper 爐灶廚師 Stove Cook 加 工 員 Processing  |
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